"We are writing this letter to let you know how much we appreciate the professionalism you showed in the marketing and sale of our home. It was wonderful and pleasing to deal with a person of your knowledge and who's profession was a career, not a part-time job. As you know, we had tried two other large real estate companies. A Realtor would take the listing then disappear. You also dressed professionally. One Listing Agent came in shorts and a t-shirt! Your attitude was very professional. You paid great attention to detail including, but not limited to, keeping us apprised of people's interest in our home, calculation of closing costs and, of great importance, your diligence in returning telephone calls promptly. Not once did you send someone else to handle anything. We found you to be above reproach in all aspects of the sale of our home and would highly recommend you to anyone. To sum it all up, you did a great job!"